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I have a new iPad and am trying to transfer from my old iPad but it is getting stuck on update software on the new device?

I am using quick start and my current iPad is updated to 17.1 but it seems to transfer to new iPad and then gets stuck for hours on new iPad wanting to install and update the software?

iPad Pro, iPadOS 17

Posted on Nov 12, 2023 10:04 AM

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Posted on Apr 18, 2024 12:11 PM

just got a new iPad and I thought it would be easy to transfer the info from my old iPad to the new IPad- but apparently not- assistance please, thanks

31 replies

Aug 21, 2024 1:05 AM in response to Wearegatheredattherivertoday

Wearegatheredattherivertoday wrote:

old iPad dead and have transferred info to new iPad but classic slots game did not transfer: how do I retrieve game and transfer to new iPad?



Apps are not directly transferred between devices. For Apps, the transfer process creates a record of the Apps that are installed on the donor iPad - and it is this record of installed Apps that is transferred to the target (new) device. For Apps that are still available for download from the App Store, the corresponding Apps are automatically downloaded and installed from the App Store.


Not all Apps will, necessarily, continue to be available. Apps may have been removed or retired from the App Store by the respective App Developer. Some Apps may have been abandoned - and may not be compatible with the new device. Where a compatible App is not available, you’ll not be able to transfer/install the App.


Oct 3, 2024 11:40 AM in response to Mary-78

Same thing happened to mine turns out both devices have to have the same iOS. I had to bypass all the transfer files and just get to the Home Screen setup up your WiFi than update the new device to the same iOS on your old device after they are all on the same iOS you will see in general setting finish setting up your iPad. Just click and continue from there to transfer your files I spent an entire day before I figured it out.

Oct 21, 2024 5:03 PM in response to LotusPilot

Thank you for this post. I've spent nearly all day screwing around with this new iPad Air. I found your post, followed your advice, and now it is finally transferring from old to new as I type this. My new iPad Air 11" (2024) was 2 updates behind. I got hung up on the update to 18.0.1 for hours. It shouldn't be this glitchy, right? Anyway, thanks again!

I have a new iPad and am trying to transfer from my old iPad but it is getting stuck on update software on the new device?

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