Google Drive Problems in iPadOS Files App

Google Drive will not display G Suite files in native Files app. Drive appears in the sidebar but none of the files will load. The Files app will attempt to load Drive files, then states “Content Unavailable: The folder contents could not display because of an unknown error.” This has been a documented error since 2020 and I have tried all posted workarounds to no avail. It’s ridiculous that this is an issue given how well OneDrive and Adobe Creative Cloud work within the Files app.

iPad Pro (4th generation)

Posted on Nov 6, 2023 07:24 PM

Reply
1 reply

Nov 7, 2023 06:09 AM in response to Jeepguy69

Remove the Google Drive App from your iPad. After deleting the App, perform a forced restart of the iPad:

Remove apps from iPad - Apple Support


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



After restarting the iPad, you can reinstall the Google Drive App from the App Store:

https://apps.apple.com/app/google-drive-online-backup/id507874739


When the Google Drive App has been installed, launch the App and sign-in with your Google account credentials - and verify that you can access expected files and folders within your Google account. If all is well, you can verify that the same files and folders can be accessed from the native Files App.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Google Drive Problems in iPadOS Files App

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.