Can't send mail in Mail app in Ventura

I have a problem. Suddenly I can’t send messages from the mail app in OS X from my MacBook Air. (Ventura).

If I send a mail It looks and sounds like the mail is sent. You can’t see it in any sent message map in the mail app.

I have several mail accounts, both gmails and iCloud and it’s the same with all of them. They all stopped working at the same time.

I also tried to rebuilt Ventura 13.6.1 but that didn't help and also tried to delete account and started them over again.

All accounts works fine on my other Macs and Iphone.


Has anyone had this problem and if so solved it?

MacBook Air (M1, 2020)

Posted on Nov 4, 2023 01:54 PM

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Nov 8, 2023 04:32 PM in response to Octaviafuzz

After my 27’ iMac automatically downloaded and installed Ventrua 13.6.1, it became totally inoperable. After several calls with Apple support, I was told to reinstall Ventura. I did with the same result. I was finally told to do a clean install and then restore using my time machine backup. I then could not restore using time machine although it was recognized. The advisors had no idea why that would happen. After several more calls, I was told I would have to restore my files manually which I did with help from Apple support.  All seemed well except I could no longer send mail. A “senior” support person tried to help through screen sharing but to no avail. He said he would create a “ticket” and get back to me at a time he gave me the following day. I received no call at that time and called  2 hours after the scheduled call. I was referred to another “senior” support person. She advised me that the “engineering people” were now only supporting Sonoma, and there was nothing more Apple could do. I was told to use the web based iCloud mail! I subsequently did receive call from the advisor who created a “ticket”,  and he repeated the same information. Very disappointing.

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Can't send mail in Mail app in Ventura

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