What is the recommended format for logos in mail signatures?

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Level 1

5 points

What is the recommended format for logos in mail signatures?

When using my mail signature, the logo I added is blurry when set to small.

I have viewed other forums and the only thing that seems to fix this is to use a screen shot of my logo with this placed in the signature of the mail.

I have tried, higher res jpegs and png but the same issue occurs when the small size of the image is selected.

If I leave it on actual or large then the logo is ridiculously large in comparison to the text in my signature.

For the moment I will use the screen shot but you should be able to use other formats which are a good resolution that remains small to sit with the text proportionally.

Any feed back would be appreciated for all having this issue.

Cheers

FS66

[Re-Titled by Moderator]

iMac (M1, 2021)

Posted on Nov 2, 2023 10:00 PM

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Answer 1

Top-ranking reply

leroydouglas

Community+ 2025

Level 10

196,404 points

Nov 3, 2023 10:39 AM in response to Fatsparrow66

Fatsparrow66 wrote:

When using my mail signature, the logo I added is blurry when set to small.

I have viewed other forums and the only thing that seems to fix this is to use a screen shot of my logo with this placed in the signature of the mail.

I would do what works.

you can file a bug report /submit your Apple Feedback here: https://www.apple.com/feedback/mail.html

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Answer 2

carphead

Level 1

9 points

Jan 5, 2024 04:50 AM in response to Dj Twelvizm

This is a great solution to a really annoying problem. Many thanks.

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Answer 3

Fatsparrow66 Author

Level 1

5 points

Nov 5, 2023 02:57 PM in response to leroydouglas

Thanks Leroy,

Hoping that and I will contact Apple with this issue as you shouldn't have to rely on a screen shot for a clear logo.

Hoping it can be corrected and if so will come back to this page with the solution for anyone else that has the same problem.

cheers

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Answer 4

Jan 2, 2024 10:20 AM in response to Fatsparrow66

I'd been having this same problem. Taking a screenshot of the logo in Illustrator, scaled to the size I wanted, worked perfectly. This had been plaguing me for years. I'd been trying to export out a version of the logo, as a .png, at the size I wanted, and it always showed up blurry in Mail. But, this solves the problem. It doesn't makes sense why it has to be done this way, but the problem is solved nonetheless.

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Answer 5

elin60

Level 1

8 points

Jun 14, 2024 05:29 AM in response to Dj Twelvizm

I had the same issue and the screenshot really works for keeping the picture not blurry. However after this I have a new problem. The signature looks perfect in the settings and when I start to write an email, but the second I add the reciever of the email in the "To:" the signature doubles in size. Have tried resizing but there goes the quality and it's blurry again.

What did you do to make the screenshot work size wise?

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Answer 6

Fatsparrow66 Author

Level 1

5 points

Jun 16, 2024 05:35 PM in response to elin60

Hi Elin,

Yes I had the same problem but at the time a larger logo of the screenshot was better than a blurry logo.

I personally find mail to be sporadic as I found what you see isn't what you always get as the size was fine when I finally sorted it out.

I did resized the original screen shot in photoshop. eg the screenshot resolution was 144 ppi and the image size was 11.29 x 2.68cm.

I reduced the image size to 8 x 1.9cm. This made the logo smaller in area size (but keep the original resolution) which worked. I restarted mail after adding the updated logo so I could select it.

Also just test it.

I did notice then I could not select image size from the dropdown under selecting signatures so it may be because it has been re-formated from the original state, but I'd be guessing and I don't loose sleep over it:)

PS if you don't have photoshop just use the preview to resize it.

Hope this helps....

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Answer 7

Fatsparrow66 Author

Level 1

5 points

Jun 17, 2024 05:54 PM in response to Old Toad

What format is the screenshot and your logo? A: Both are a png format

How small is the logo in your signature, i.e. pixel dimensions? A: 144ppi

Is the logo fuzzy to the recipient's or only to you? A: both but not anymore

What system are you running? MAC 14.5 Sonoma

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Answer 8

Old Toad

Level 10

214,242 points

Jun 17, 2024 12:06 PM in response to Fatsparrow66

What format is the screenshot and your logo?

How small is the logo in your signature, i.e. pixel dimensions?

Is the logo fuzzy to the recipient's or only to you?

What system are you running?

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Answer 9

Old Toad

Level 10

214,242 points

Jun 18, 2024 09:39 AM in response to Fatsparrow66

From our answer to this question, "Is the logo fuzzy to the recipient's or only to you? A: both but not anymore", I take it the problem has been solved, right?

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What is the recommended format for logos in mail signatures?

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