I can't update my iPhone XS Max to iOS 17.1

An error occurred installing ios 17.1



[Re-Titled by Moderator]

iPhone XS Max, iOS 14

Posted on Oct 29, 2023 11:21 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2023 11:50 PM

To update over the air from the phone all of these requirements must be met:

  • To update over the air from the phone all of these requirements must be met:
  • You need at least 10 GB of free storage for iOS 16 and later or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta of a previous version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

1 reply
Question marked as Top-ranking reply

Oct 29, 2023 11:50 PM in response to yamen122

To update over the air from the phone all of these requirements must be met:

  • To update over the air from the phone all of these requirements must be met:
  • You need at least 10 GB of free storage for iOS 16 and later or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta of a previous version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't update my iPhone XS Max to iOS 17.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.