Recover WhatsApp backup if you forgot encrypted password

Do your new iPhone and old iPhone use the same Apple ID?

Do your new iPhone and old iPhone use the same Apple ID?

Hello everyone,

I'm facing the same problem since last Thursday and trying all the way out to get the encrypted password reset but nothing till now.

Tried with What's app GO but no response yet. I have vvv important data in chats which I can't let go so easily.

I have also received the same last try msg so holding up if anyone replies from What's app team.

We need to find a way otherwise everyone will keep getting into this stupid trap of end to end encryption.

Do share if any leads you get.

Thanks in advance!!

tomdin wrote:

Another curious thing is that if I am backing my data in ITunes and iCloud then why apple is asking me to restore from iCloud when rest alll of the apps I got it back from iTunes

For data saved on your phone, you can restore from either iTunes or iCloud. WhatsApp only uses iCloud as a backup option and they uses a separate 64 digit key that they require you to remember. For all data that is backed up on your phone, except for WhatsApp, here are the steps to restore from either iTunes or iCloud.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

I confirmed with apple that the iCloud gives 10 attempts to enter the password and after the time lag applies and after the 10th attempt you are doomed 🥵 and for whatsapp they are least bothered about as it’s not easy to contact their support it’s all a QandA sessions but no one comes to answer specific to our queries

Your Apple Account will be locked after too many wrong attempts, then you just need to reset your password to gain access again. To say your doomed is a bit of an exaggeration. Your password is reset immediately using any of these 3 methods:

• Trusted Device
• Trusted Phone Number
• Account Recovery Contact

Without any of that information, you will have to use Account Recovery, and then a waiting period is required. This is only necessary if those appropriate measures were not taken before you lost our password to avoid the waiting period. Yes, remembering your password is your responsibility.

If you forgot your Apple Account password - Apple Support

I am getting to terms with the lost data and lesson learnt is that you save your important data like pictures to your photo drives and export chats with media if anything is importance relay before you switch devices as we can’t rely that we will get back our whatsapp data in iCloud / apple device

The problems faced with backing up WhatsApp data to iCloud is only due to WhatsApp using a separate 64 digit key. Apple has nothing to do with WhatsApp and cannot get the data for you. It is saved by Apple in iCloud just fine, but it is unreadable due to the key that WhatsApp requires you to have.

https://faq.whatsapp.com/490592613091019/?helpref=hc_fnav

kash99 wrote:

Same issue

first of all my WhatsApp automatically got offload when I enable it I got backup option from iCloud and asking for password which I didn’t n tried with all passwords it’s not taking n change iCloud password tried that too that also didn’t worked so now I lost my data still there’s anything tht I cn backup from iCloud ??

please hlp

Unfortunately any support will need to come from WhatsApp as it is the app that stores the data and gives you the option to recover it. It is well known that WhatsApp/Meta has terrible support for their customers and they continue to offer updates to the app that often causes more bugs. They have had 13 updates in the last month, which makes it clear that testing the updates is not a high priority and they rely on their users to be bug testers.

• https://www.whatsapp.com/contact
• https://faq.whatsapp.com
• https://faq.whatsapp.com/639067727894647/?helpref=m-search&search_session_id=8a20d944429eb872aa1132a6a40b9733&sr=0&query=Forgot%20encryption%20password%20

If you do not want your apps offloaded automatically to free up space when storage becomes restricted, then go to Settings > App Store > Offload Unused Apps.

WhatsApp is the only one that will be able to help if they are able to do it at all. This is what they say about your key:

• You can’t access your encrypted backup if you don’t have your encryption key or password.
• You can’t restore your backup if you lose access to your WhatsApp account and forget your password or encryption key. WhatsApp can’t send you a copy of your password or encryption key, reset your password or encryption key, or restore your backup for you.

https://faq.whatsapp.com/490592613091019/?helpref=search&query=64%20digit%20key&search_session_id=7ce3d5c3b6947db6708a76e7b2908d0d&sr=1

There is nothing Apple can do to resolve a problem with WhatsApp.

@Belal2548 your message is THE ONLY hope that I have been able to find online as I experience the same problem as everyone else on this thread. I would be forever grateful if you can give me a little extra details on how this worked, as I would like to try:

1. When you set up the Whatsapp on your NEW phone, you had the same SIM card as you had used on your old phone, now on your new phone?
2. When you say you were logged off fro Whatsapp on your old phone: had you de-installed and re-installed your whatsapp on your OLD phone? i.e. how were you able to skip the step, on your old phone, that asks for your password ... ?
3. When you skiped "restore backup" on your new phone, the whatsapp backup was not lost? I mean, when you skiped the "restore backup" on the new phone, there was no notice saying "if you do this you won't be able to do it later..."?

All of this information would be HUGELY helpful. Thank you in advance

Same issue , do you have any solutions

WhatsApp - Can't remember password for encrypted backup

In this case it is only recoverable if you have your old phone with you.

Log in to your new phone. Skip restore backup and proceed with registering WhatsApp on new phone. Now you have access to WhatsApp on new phone. You should be signed out of Whatsapp on your old phone. Again register the number in WhatsApp of your old phone. You will get a passcode on your new phone. Now you can access the WhatsApp on old phone. Now old phone should have everything that you left before transferring. Go to settings and turn off encryption.

You will lose the messages in between doing this steps.

This worked for me. Hope this works for you.

I couldn’t remember my iPhone ID after my screen broke and my phone was showing unavailable. I had to use another I’d and now, I have very important messages on my WhatsApp that I need to recover. Please I need your help.

hey, can you explain me in detail, i didn't understand it properly.

i backuped my whatsapp, and forgot encryption code and even didn't save my keys. now i uninstalled whatsapp, and installed in again on my same iphone. now when it's asking me for backup code, but i forgot it.

what should i do now?

@belal, unfortunately, without the old iPhone, it seems we're facing a challenging situation with prolonged Apple support calls. I'm currently dealing with a 7-hour wait myself, and the password I used for my iTunes backup isn't working. Additionally, I never set a separate password for WhatsApp. I have crucial data in the backup, and retrieving it now seems daunting. Any assistance in recovery would be immensely appreciated.

Hi Sir I am facing same issue and contacted apple support and whatsapp support no one is able to help me even I tried and generated new 64digit key on whatsapp on android they key also is showing incorrect and i am worried of loosing 10 years of data is your issue resolved if yes please tell me what you did it will be highly appreciated

I utilised the last option just to move on with a heavy heart I lost personal info stored in the whatsapp chats , I understand the obsession of apple and whatsapp to ensure data privacy but there are ways by which you can still authenticate the user as losing a password is a common thing and we should not be penalised with a lost personal data just because of it and i do not even remember if I had a password for end to end encryption in ICloud

Another curious thing is that if I am backing my data in ITunes and iCloud then why apple is asking me to restore from iCloud when rest alll of the apps I got it back from iTunes

I confirmed with apple that the iCloud gives 10 attempts to enter the password and after the time lag applies and after the 10th attempt you are doomed 🥵 and for whatsapp they are least bothered about as it’s not easy to contact their support it’s all a QandA sessions but no one comes to answer specific to our queries

I am getting to terms with the lost data and lesson learnt is that you save your important data like pictures to your photo drives and export chats with media if anything is importance relay before you switch devices as we can’t rely that we will get back our whatsapp data in iCloud / apple device