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PowerBeats Pro cuts off on one side


Powerbeats Pro, the left earphone cuts out, even though it has 90% power, checked the software version (5B66), and reset the Powerbeats Pro but no change.

iPhone 13 mini, iOS 17

Posted on Oct 27, 2023 6:23 AM

Reply
2 replies

Dec 13, 2023 2:44 AM in response to bertina51

I've the same, issue already submitted to Apple. For me is clearly a product defect / lack of update but the only solution proposed (with no evidence of further recurrencies in the future) is the subsititution of the left earphone at my expense. There are several issue documented on this topic and this is not acceptable on an expensed product like this one.

PowerBeats Pro cuts off on one side

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