Trying to setup a second Homepod in my house, setup fails with error -12001. None of Apple's documentation decodes this error. I'd like to know what the Homepod is trying to tell me.
And yes, I've read all of the articles about the basic steps for setting up a Homepod, my network is running, I'm on the right SSID, all the software is up to date with IOS 17.1, and I'm not a moron.
HomePod mini
Apple support told me -12001 is a network connection error. It turns out the issue is with the iPhone 15 Pro Max and potentially other iPhones. I was able to complete the setup from my iPad Pro.
Apple support told me -12001 is a network connection error. It turns out the issue is with the iPhone 15 Pro Max and potentially other iPhones. I was able to complete the setup from my iPad Pro.
you also need to have keychain and Bluetooth turned on and be using two factor authentication
Apple Care is replacing two HomePod Minis that would not set up after resetting with iPhone 15 Pro Max on 17.1 - but I was unable to set up a new one running 15.3 out of the box with my iPhone. An iPad Mini running the update prior to 17.1 was able to setup. It updated to the latest HomePod software overnight.
We don’t know what the error codes mean. It can be anything that causes it to not set up.
Try restarting your iPhone and make sure it’s unlocked
Set up HomePod or HomePod mini - Apple Support
I have the same issue setting up a HomePod mini. I get a "Setup failed (-12001) error. I've attempted to register the HomePod using both my iPhone and my iPad; the error is the same in each case. I've verified the Home and the Music apps are installed and authorized. The iPhone and iPad are logged into wifi; and I've removed and re-joined the wifi network several times. Interestingly, my router shows that the HomePod has pulled down an IP address from the router? I have other homePod units installed and they do not exhibit any issue. My iPhone is running 17.1. My iPad is running 17.1... hugely frustrating issue...
interesting - I've tried using an iPhone 13 mini, an iPad 6th Generation and an iPad mini 6th Generation and get a setup failed (-12001) error in each case. I've verified the Home and the Music apps are installed and authorized. The iPhone and iPads are logged into wifi; and I've removed and re-joined the wifi network several times. Interestingly, my router shows that the HomePod has pulled down an IP address from the router? I have other homePod units installed and they do not exhibit any issue. My iPhone is running 17.1. My iPads are running 17.1... hugely frustrating issue... I'm about to return the HomePod to Apple.
I wonder if it's a 17.1 problem. I think my iPad Pro was on 17.1 but it may not have been. The support guy who suggested trying the iPad didn't seem to have any reason for the suggestion, it was like "you've tried everything else, maybe this will work."
FYI, adwyth has isolated the problem to iOS 17.1, but his explanation violates a rule and has therefore been expunged.
Solid answer.
Cupertino, you have a problem.
What does Homepod setup error -12001 mean?
