black hairline horizontal stripe appears on my iphone 11

After ios 17.0.3 update, black hairline horizontal strip appears on my iphone 11

Posted on Oct 23, 2023 12:25 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2023 12:38 AM

If it appears while using all apps and in the home screens, it might be a hardware failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you contact Apple Support directly, using thius link:--> Contact Apple for support and service (they have diagnostic remote tools), or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Oct 23, 2023 12:38 AM in response to athul279

If it appears while using all apps and in the home screens, it might be a hardware failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you contact Apple Support directly, using thius link:--> Contact Apple for support and service (they have diagnostic remote tools), or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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black hairline horizontal stripe appears on my iphone 11

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