What should I do if my iPad was stolen?

Hello, I was staying at a motel and working nights at a hospital. When I got to my room my ipad was gone. I don't think I locked it. I have..1) changed my Apple ID password. 2) marked the device untrustworthy 3) disconnected it from my iMac 4) changed my Amazon password 5) canceled Netflix 6) changed my email password that was my AppleID 7) put it on find my, it's been in erase setting but 'offline'. 8) deleted Etsy. I tried to unsync items.. is there anything else I should do? I feel so vulnerable/violated. I'm afraid the thieves will find me at my home. I have Apple Pay on my phone, would that be on my iPad? I went to iCloud and tried to unsync the stolen iPad from there too. Any suggestions would be greatly appreciated. I'm so stressed and not computer savvy. I do have a passcode on the iPad. I just don't know if it was locked before I left. I wasn't planning on someone entering my room while gone.... that's a whole other nightmare. Thank you in advance. I'm worried they have connections to my iPhone yet. Should I make another appleID?


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Posted on Oct 22, 2023 01:58 AM

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Posted on Oct 22, 2023 11:52 AM

Thank you for reaching out. I guess all I can do is wait and hope that my information isn't on the dark web. Is the Google dark web subscription worth it? Or is that basically done without the subscription anyway? I think it's $3.00 per/mo.

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7 replies

Oct 22, 2023 12:22 PM in response to c05

Save your money. Discovering that some of your personal information is circulating the dark web will do nothing more than add stress; if you data finds it's way to the dark web, there is absolutely nothing that you can do to change the situation.


You have already changed your sensitive account Passwords. Just be vigilant - and beware of phishing or scam email that may come your way.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Be especially vigilant of any email or other messages that you may receive that suggest that any of your account details have been compromised. Do not respond to any messages using any contact details included in any messages. If you feel the need to seek any help, only use contact information that you have independently researched and verified as bona-fide.

Oct 22, 2023 03:15 AM in response to c05

Don't panic.


You have already covered all the prudent steps, in particular in changing important account Passwords. As described, you may have gone one step too far if you have deleted the device from your AppleID account; once deleted from your AppleID account, you will lose all ability to remotely managed and/or trace the iPad.


Assuming that you have not deleted the iPad from your AppleID account:

Locate a device in Find My on iPad - Apple Support


Here is Apple’s advice for lost or stolen devices:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Use the Find My app to locate a lost or stolen device – Apple Support


If the Find My iPad feature was enabled prior to it being “misplaced”, then if active, you would stand a good chance of locating it. 


However, if the feature was not activated prior to being misplaced - or the iPad has been inactive for more than 24 hours, the last known location will not be available - and the opportunity to use technical means to recover the iPad may have been lost.



An iPad that has been instructed to erase using Apple’s Find My service will only erase when it receives the command to do so - this, logically, being determined by the iPad having an active network connection. If the Find My service indicates that the erase is pending, then the erase command has not [yet] been successfully delivered to the iPad; the status will change when [if] the command is successfully delivered to the device.


Nobody can gain access to your iPad without successfully entering the correct device Passcode - and for this, there are a limited number of tries before the iPad will automatically become disabled. As such a brute-force attempt to access the iPad, by guessing the correct passcode, is highly unlikely to be successful. Only if your device Passcode is known to whoever finds your iPad will any locally stored data be at risk of discovery.


iOS/iPadOS is architecturally designed to protect the owners data. 


All locally stored data is encrypted; by design, the only copy of the encryption keys necessary to access local data are held within the Secure Enclave - the device security chip. The device Passcode unlocks the Secure Enclave, which in turn releases the encryption keys to the Operating System while the device remains unlocked.


If an incorrect Passcode is repeatedly entered, the Secure Enclave automatically wiped and the device disabled - an operation that erases all stored encryption keys. This is known as a crypto-erase. Once erased, all locally stored data is permanently beyond reach and cannot be recovered.


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What should I do if my iPad was stolen?

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