Cannot receive or send emails

I cannot send or receive emails. When trying to open mail it says it cannot connect. I have a gmail account I was using on my Mac OS Catalina. Google pops us and says it needs authentication and to open server but nothing happens. Please help. I have been without email for 2 weeks now!!!

iMac 21.5″, macOS 10.15

Posted on Oct 19, 2023 3:35 PM

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2 replies

rkaufmann87

Level 10

148,188 points

Oct 19, 2023 4:43 PM in response to anniefrustrated

Please refer to If you can’t send or receive email on your Mac - Apple Support

If you are still stuck, please call AppleCare, to find the phone number for your corner of the planet please click:

AppleCare Contact Info

Finally, you can ALWAYS get your e-mail from your e-mail provider. For example if you are using Gmail then navigate to Gmail.com or if you are using your ISP's such as Comcast go to Xfinity.com.

Oct 19, 2023 4:55 PM in response to rkaufmann87

Thank you. Called Apple.... they resolved the issue and they were so patient.

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Cannot receive or send emails

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