iPad locked out of cellular data
I have a message an update is required to use cellular data on this iPad. But there are no updates available. What should do?
iPad mini 5, iPadOS 16
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The message that you see may refer to a Carrier Update - and not system software update.
A Carrier Update should install automatically if/when available. Assuming that you have a WiFi+Cellular model iPad - and an active Cellular Plan for your installed DataSIM or eSIM - a Carrier Update can be installed from iPad settings:
Settings > General > About
The current Carrier Update will be show adjacent to Network Provider. For iPadOS 16.x, you may see iPad 54.0; for iPadOS 17, iPadOS 55.0 is current.
You may need to reset your Network Settings and/or Subscriber Services - but before doing so, you would be best advised to contact your Cellular provider for advice.
Should you need to reset these settings:
Settings > General > Transfer or Reset iPad > Reset
- Reset Network Settings
- Reset Subscriber Services