Can't download purchased songs

Hi. I've been trying to download some songs I bought several years ago on my old ipod touch but when I go to 'purchased songs' I don't see anything there, so I searched the songs in Itunes, and it said next to them 'Purchased' and when I taped it nothing happened

iPhone 5s, iOS 12

Posted on Oct 16, 2023 09:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2023 05:58 PM

Hi Alex_Nunn,


Thanks for posting in Apple Support Communities.


We understand you're trying to download purchased music, but nothing happens. Make sure that you have more than 10GB of available storage. Be sure you're connected to a reliable Wi-Fi network. Try connecting to a different network. Make sure you're signed in with the correct Apple ID used.


Redownload music in the iTunes Store app on your iPhone, iPad, or iPod touch
1. Open the iTunes Store app.
* On your iPhone or iPod touch: At the bottom of your screen, tap More More button, then tap Purchased. 
* On your iPad: Tap Purchased.
4. Tap Music. If you use Family Sharing, tap a family member’s name to see music that they purchased.
5. Find the music that you want to redownload, then tap it.
6. Tap the download button Download button next to a song or album.
Don't see the music that you purchased?

Redownload music - Apple Support


Regards.


1 reply
Question marked as Top-ranking reply

Oct 17, 2023 05:58 PM in response to Alex_Nunn

Hi Alex_Nunn,


Thanks for posting in Apple Support Communities.


We understand you're trying to download purchased music, but nothing happens. Make sure that you have more than 10GB of available storage. Be sure you're connected to a reliable Wi-Fi network. Try connecting to a different network. Make sure you're signed in with the correct Apple ID used.


Redownload music in the iTunes Store app on your iPhone, iPad, or iPod touch
1. Open the iTunes Store app.
* On your iPhone or iPod touch: At the bottom of your screen, tap More More button, then tap Purchased. 
* On your iPad: Tap Purchased.
4. Tap Music. If you use Family Sharing, tap a family member’s name to see music that they purchased.
5. Find the music that you want to redownload, then tap it.
6. Tap the download button Download button next to a song or album.
Don't see the music that you purchased?

Redownload music - Apple Support


Regards.


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Can't download purchased songs

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