Yêu cầu hoàn tiền nhưng bị từ chối. Em trai tôi mới 10 tuổi, nó đã dùng iphone của tôi để nạp tiền vào game từ thẻ visa. khi tôi phát hiện ra tôi đã khóa thẻ visa, **** BQT hỗ trợ tôi hoàn lại số tiền trên . Tôi cảm ơn

Posted on Oct 16, 2023 12:16 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2023 01:27 AM

Refunds are not guaranteed. For more information, see the Terms & Conditions.

Some purchases are final.

 

Nobody here can help you, we are also users of Apple products & services like you. 

 

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You can get support and assistance in your own language, click -> here 


Or call direct Vietnam ->1800 1192.

4 replies
Question marked as Top-ranking reply

Oct 16, 2023 01:27 AM in response to Tienn2011

Refunds are not guaranteed. For more information, see the Terms & Conditions.

Some purchases are final.

 

Nobody here can help you, we are also users of Apple products & services like you. 

 

-----

You can get support and assistance in your own language, click -> here 


Or call direct Vietnam ->1800 1192.

Nov 11, 2023 02:39 AM in response to Tranthiep

Read what already posted.

Here again:

  • Refunds are not guaranteed. For more information, see the Terms & Conditions.
  • Some purchases are final.


  • Nobody here can help you, we are also users of Apple products & services like you. 

 

-----

You can get support and assistance in your own language, click -> here 


Or call direct Vietnam ->1800 1192.

-----


To avoid the case in the future, see ⤵️

If other people have access to your iPhone or other Apple device, change the device passcode and never share it with others.

Change your Passcode -> Use a passcode with your iPhone, iPad, or iPod touch - Apple Support


Change your Apple ID password -> Change your Apple ID password - Apple Support

  • Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 
  • Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support


Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

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Yêu cầu hoàn tiền nhưng bị từ chối. Em trai tôi mới 10 tuổi, nó đã dùng iphone của tôi để nạp tiền vào game từ thẻ visa. khi tôi phát hiện ra tôi đã khóa thẻ visa, **** BQT hỗ trợ tôi hoàn lại số tiền trên . Tôi cảm ơn

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