updated to Sonoma now Mac will not allow me to sync to icloud?

Once the update to Sonoma occurred, I was finding that the syncing to icloud has paused. When I go to system settings, it shows 2 updates. When I open and click on Apple ID none of the items are accessible.

When I click on New iCloud terms and conditions I get this:

When I click on both of these items, nothing happens.


Is there a way to un-update Sonoma? OR...how do I get this to work? Thank you



MacBook Pro 15″, macOS 11.6

Posted on Oct 14, 2023 04:21 PM

Reply
1 reply

Oct 15, 2023 02:52 PM in response to irmafaye

Hi irmafaye,


Thank you for participating in the Apple Support Communities. We understand you're unable to accept iCloud terms and conditions and this is preventing you from syncing with iCloud. You may want to try accepting terms and conditions in safe mode. Here's how to boot in safe mode if needed: Use safe mode on your Mac.


"Start up in safe mode

Find out whether you're using a Mac with Apple silicon, then follow the appropriate steps.

If you're using a Mac with Apple silicon

  1. Shut down your Mac.
  2. Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
  3. Select your startup disk. It's named Macintosh HD, unless you changed its name.
  4. Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
  5. Log in to your Mac. You might be asked to log in again.

If you're using an Intel-based Mac

If you're not using a Mac with Apple silicon, you're using an Intel-based Mac.

  1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
  2. Release the key when you see the login window, then log in to your Mac. 
  3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window. If you can't start up in safe mode, make sure that your Mac isn't using a firmware password."


If you have another device, you could try accepting terms and conditions there as well.


If you need further assistance, contact Apple Support here: Get Support.


Take care.




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updated to Sonoma now Mac will not allow me to sync to icloud?

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