Apple watch ultra 2 always on not working

I recently got the ultra 2 and since i’ve had it the always on display hasn’t worked at all, i’ve tried the setting for it, i’ve made sure it’s not in low power or theater mode. Powering off or on doesn’t help and neither did force resetting. i even unpaired and re paired it but nothing changed. it’s running the latest watch os paired to the 15 pro max with the latest ios. a bit frustrating considering it’s brand new.

Apple Watch Ultra 2, watchOS 10

Posted on Oct 14, 2023 03:48 PM

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Question marked as Top-ranking reply

Posted on Oct 14, 2023 04:39 PM

Your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. If that is not possible, use the online Apple Support option. Either way:

Genius Bar Reservation and Apple Support Options - Apple


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Apple watch ultra 2 always on not working

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