Since the Sonoma update, I am no longer able to use my MacBook Pro to restore and update iPads in recovery mode.
Is this a known issue or is there a new UI for this process?
Thanks!
MacBook Pro 14″, macOS 14.0
Hi KCSOS1300,
The process for putting your device into recovery mode is accurately described in the article that you viewed prior to posting: If you can't update or restore your iPad - Apple Support
If it's not working when trying those steps, we'd advise to try a different cable and different port on your MacBook Pro to see if you have different results.
If it's still not working, contacting Apple Support is the best path forward to resolve this. They will be best equipped to investigate this further for you:
Cheers!
I am facing the same issue with MacBook Air - Sonoma 14 not listing my connected iPad in recovery mode under the Locations. Requesting kind support on this
Thanks
Sonoma Update/iPad Recovery Mode with MacBook Pro Not Working
