I was charged 39 for photoleap

I used free app photoleap cancelled it but was charged 39

iPhone 14, iOS 16

Posted on Oct 10, 2023 05:54 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2023 07:13 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

Some purchases are final.


1 reply
Question marked as Top-ranking reply

Oct 10, 2023 07:13 AM in response to Angelola1

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

Some purchases are final.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I was charged 39 for photoleap

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.