Hello, my child mistakenly bought an offer from the app with my bank card and charged $30 from my card. If you can help me to refund the money

Hello, my child mistakenly bought an offer from the app with my bank card and charged $30 from my card. If you can help me to refund the money

Posted on Oct 10, 2023 02:00 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2023 03:45 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Top-ranking reply

Oct 10, 2023 03:45 AM in response to bela164

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



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Hello, my child mistakenly bought an offer from the app with my bank card and charged $30 from my card. If you can help me to refund the money

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