Since upgrading to MacOS Sonoma this morning, I am no longer able to play my old precious mpg movie files on QuickTime Player. Yesterday, before upgrading, they were playing with no problems.
MacBook Air 13″, macOS 10.14
Yes, the information was helpful eventually. Thank you. My software updates were all up to date, so that didn't solve it. Instead I downloaded 'Final Video Player' from the App Store and can now play the videos. But I'm still a little disappointed in Apple and now more wary of OS updates as I wonder what capabilities I will lose in the future.
Thanks anyway.
Yes, the information was helpful eventually. Thank you. My software updates were all up to date, so that didn't solve it. Instead I downloaded 'Final Video Player' from the App Store and can now play the videos. But I'm still a little disappointed in Apple and now more wary of OS updates as I wonder what capabilities I will lose in the future.
Thanks anyway.
Greetings RoseanneH,
Thank you for using Apple Support Communities, it's great to have you here.
We see you reached Apple Support Communities through the resource titled If a media file doesn't open or play on your Mac, iPhone, or iPad - Apple Support. If you haven't yet, we would recommend starting with the information in this article, since it directly discusses this type of concern.
If that doesn't do the trick, go ahead and contact Apple support directly. If support is available in your region, this will let you work directly with an AppleCare Advisor who specializes in resolving this exact type of issue. You can begin by reaching out here: Get Support
We hope this information is helpful!
Have a great day.
Old mpg files not playing after upgrading to MacOS Sonoma.
