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After upgrading the studio to Sonoma, I tried to update the firmware to the studio display. It just gets stuck, and instructs me to contact Apple. This same thing happens whenever I’ve upgraded the firmware in the past. Is everyone else having this issue or did I buy a lemon?
As has been mentioned, some people do not have a second display they can use to restore the affected display. In my case, an Apple-authorized repair shop was able to get my display working again (free under warranty), but I did have to drive over an hour to get it to the shop.
And then the day after I get it fixed, I'm looking at ANOTHER firmware update (v17.0) and there is NO WAY I am going to attempt it until I see in the release notes that it is meant to fix problems with firmware updates that brick the display.
APPLE, STOP RELEASING GARBAGE UPDATES!
As has been mentioned, some people do not have a second display they can use to restore the affected display. In my case, an Apple-authorized repair shop was able to get my display working again (free under warranty), but I did have to drive over an hour to get it to the shop.
And then the day after I get it fixed, I'm looking at ANOTHER firmware update (v17.0) and there is NO WAY I am going to attempt it until I see in the release notes that it is meant to fix problems with firmware updates that brick the display.
APPLE, STOP RELEASING GARBAGE UPDATES!
I am having this issue for version 17 as well. however, its only on corporately owned devices managed by Jamf. i was able to update the firmware on my personal mac, but no luck using the corporately owned macs. is anyone having the issue with Jamf devices?
In Summary:
I had the same problem and there was a lot of discussion in April 2022 about problems with Studio Display updates. It seems to be teething problems with the firmware updates rather than a bad lemon (or apple).
I had the firmware downloaded but it just wouldn't load. There was mention of a restart required so I tried that. The fail to update message was gone BUT I still had the same firmware: Version 16.4 (Build 20E246). Then when I checked for updates the Studio firmware was there and I clicked install now - a dialogue box came up with a countdown to restart or "Restart Now". Being impatient I restarted and got the usual "do not turn off" messages as the rest of the screen went blank and fairly promptly up came my login screen and I now have:
Display Firmware Version: Version 17.0 (Build 21A329).
I'm surprised it's that simple - I hope it is for you.
[Mac Studio M1, Studio Display, macOS 14.0]
Each time I try to update the firmware, I get stuck having to take the display into the Apple Store. They do a complete restore, and it works again. Apple needs to resolve this problem.
I see the update (the latest one - my display is still stuck on 15.5 because updates won't work). I get the 'Preparing Apple Studio Display' prompt, but then I get this:
The problem gets worse as the update no longer shows as being available under Software Update, so I can't try again. Very confusing.
UPDATE:
I have a second Mac laptop for work, so I plugged that into the Studio Display. The firmware update for the display showed immediately, downloaded and installed.
Weird.
Exact problem with my Studio Display and Mac Studio (M1 Ultra). First upgraded to Sonoma and then was notified of a Studio Display update. The update bricked the display and Apple tech support was unable to offer a solution other than “wait fifteen minutes and see what happens.” I now have to take the display to an authorized repair shop and have them look at it.
Unfortunately, I don't have a second display to do those things. Im glad that it seems to be a teething problem rather than my display being a lemon. Apple, are you listening? Please address this.
Unable to update studio display firmware
