Gifted MacBook running El Captain, need to remove admin

A neighbor gave me her old MacBook but has forgotten her Apple ID and password. How can I delete her and use the laptop myself?

Posted on Oct 6, 2023 04:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 08:40 PM

DeeHyder wrote:

A neighbor gave me her old MacBook but has forgotten her Apple ID and password. How can I delete her and use the laptop myself?

Your neighbor must do this: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


3 replies

Oct 7, 2023 07:03 AM in response to DeeHyder

DeeHyder wrote:

The neighbor lost track of her Apple ID and password! So now I don’t know what to do.

If your neighbor lost/forgot their Apple ID password: If you forget your Apple ID password - Apple Support

Your neighbor must take the steps linked to to reset their password then perform the steps necessary to complete before gifting the computer to you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gifted MacBook running El Captain, need to remove admin

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.