Unable to swipe down for Control Centre

Hi,

I am unable to swipe down for Control Centre when the phone is locked.

How do I enable this?

I have two iphone 13 pro, one for work and one for private.

For one of them, I can do it without any issue. For the other, I have to unlock the phone before I can swipe down.

Why?

iPhone 13 Pro, iOS 16

Posted on Oct 6, 2023 02:22 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2023 03:55 PM

Hello NordicOriental,


Thanks for using the Apple Support Communities!


This is usually caused by the device not having access to Control Center while locked in Settings.


You can check if you have this enabled in Settings > Face ID & Passcode, and under the "Allow Access When Locked" section, make sure "Control Center" is enabled.


That should resolve what you're seeing.


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 7, 2023 03:55 PM in response to NordicOriental

Hello NordicOriental,


Thanks for using the Apple Support Communities!


This is usually caused by the device not having access to Control Center while locked in Settings.


You can check if you have this enabled in Settings > Face ID & Passcode, and under the "Allow Access When Locked" section, make sure "Control Center" is enabled.


That should resolve what you're seeing.


Cheers!

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Unable to swipe down for Control Centre

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