Handlehdks Author

Level 1

5 points

Headphones

Hi my beats headphone’s won’t turn off and I hen they connect the sound won’t work but they were working a couple hrs ago

iPhone 13, iOS 16

Posted on Oct 5, 2023 9:33 AM

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1 reply

Level 10

157,524 points

Oct 5, 2023 10:52 AM in response to Handlehdks

I suggest that you first try resetting your Beats.

Ref: Reset your Beats on-ear or over-ear headphones - Apple Support

If that doesn't help, then try going here: Beats Repair & Service - Apple Support

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