iphone 12 mini is stuck updating to ios17
After shut down the phone is stuck at a white screen that says scroll up to update, but is stuck. A forced close does not help.
Windows, Windows 10
Apple launches Apple Store app in India
The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
After shut down the phone is stuck at a white screen that says scroll up to update, but is stuck. A forced close does not help.
Windows, Windows 10
Hi dmeier,
Thanks for posting in Apple Support Communities! Since your iPhone is stuck in an update status and a force restart didn't help, we suggest updating through recovery mode using iTunes on your computer. Here's how:
5. Locate your device on your computer. When you see the option to Update or Restore, choose Update. Wait while your computer downloads the software for your device. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then repeat step 3.
6. After the Update or Restore completes, set up your device."
Find these steps in the article If you can't update or restore your iPhone or iPod touch.
Hope that helps!
Hi dmeier,
Thanks for posting in Apple Support Communities! Since your iPhone is stuck in an update status and a force restart didn't help, we suggest updating through recovery mode using iTunes on your computer. Here's how:
5. Locate your device on your computer. When you see the option to Update or Restore, choose Update. Wait while your computer downloads the software for your device. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then repeat step 3.
6. After the Update or Restore completes, set up your device."
Find these steps in the article If you can't update or restore your iPhone or iPod touch.
Hope that helps!
iphone 12 mini is stuck updating to ios17