A5 paper disappear from IOS 17

I understand what you're feeling. I use this for my business and all of my receipts are printed on A5 sized papers and I just had an appointment with the genius bar today and all they said was that they were just a surprise as I was that this was an issue. I requested it to be downgraded to iOS 16 and was also told that's not an option either. Apparently my only option in this situation is to wait for Apple to issue another update where they can fix the issue. Keep in mind as of today 17.1.2 was released and still nothing has been fixed. Just like you I am very disappointed

Same happened to me.

Yesterday I've updated my iPad Mini from IOS 16 to 17.1.2 and I cannot print on A5 anymore.

Suggest you contact apple, as the more that let them know the stronger the case.

Hello Jose Amat,

Thanks for using Apple Support Communities, it's great to have you here.

We have a few ideas as to how you can troubleshoot this and get your printer working again. You can find a list of troubleshooting steps and helpful articles below. We would recommend that you try each step in order, and test the printer after each one to see if the issue is resolved.

Here's where to start:

• Restart your iPhone: Restart your iPhone - Apple Support
• Check for iOS updates: Update your iPhone or iPad - Apple Support
• Reboot your printer. For this step, you may want to reach out to the manufacturer of your printer.

We hope this does the trick for you!

Cheers.

I had my chat with the senior product specialist and she is digging further and looking for others with the same problem so contacting apple is good if you have this problem as it adds weight to the issue. Hoping it all works out. She was very helpful.

i have the same problem

it happened after updating to ios 17

The problem is the update from Apple. How do we get apple to fix this inconvenience?

Thanks for your post. It helps to know as we build on each others information. I have a phone call slotted in tomorrow with some person from apple. Hopfully squeaky wheel works. Also my iphone will ONLY print a5 no other options…my ipad has a long list but excludes A5

Not fixed on 17.2

Please 🙏 help

A5 still missing in iPadOS 17.3.1

The only solution for the moment is to print on a A4 paper, 2 pages per sheet and cut in half.

I can not print A5 or iphone or iPad Pro since i updated why

Tell me why i can not print A5 paper. from my iPad Pro or iphone since latest date.A5 does not appear in the sizes of paper what can you do about it. Before then i printed a lot on A5 paper.

Problem solved, A5 back again on iPadOS 17.4.1