Annie8389 Author

Level 1

4 points

Disabled iTunes or App stairw

why my iTunes and App Store is disabled when I try to download a new app. What should I do to make it work?

iPhone 11 Pro, iOS 16

Posted on Sep 28, 2023 8:17 AM

Reply

Similar questions

App Store and iTunes How can I fix a disabled App Store and iTunes I’ve tried most things and I don’t understand why it is disabled!
254 2
App Store and iTunes are disabled Hi, my app and iTunes are disabled. How can I fix that? [Re-Titled by Moderator]
321 1
How to enable iTunes and app store So when I try. And download an app I get a message saying my iTunes and app store are disabled how do I fix this
286 1

3 replies

Level 9

78,829 points

Sep 28, 2023 8:21 AM in response to Annie8389

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

Reply

Community+ 2025

Level 10

740,033 points

Sep 28, 2023 8:19 AM in response to Annie8389

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open.

(245100)

Reply

Annie8389 Author

Level 1

4 points

Sep 28, 2023 9:41 AM in response to Niel

Thank you. Will try to contact apple

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disabled iTunes or App stairw

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up