Retouch in Photos is not responding.
This is an ongoing problem, random. Sometimes retouch works, other times it does not. Today I quit Photos and relaunched, still not working. Any suggestions? Frustrating.
iMac 21.5″, macOS 10.13
User profile for user:
J_Johnnyboy
User level:
Community Specialist
Hi ThleenyMay,
From what you described in your original post, it would be a good idea to check to see if the issue persists in safe mode.
Start up your Mac in safe mode - Apple Support
Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:
Apple silicon
1) Shut down your Mac.
2) Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3) Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4) Log in to your Mac. You might be asked to log in again.
Intel processor
1) Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2) Release the key when you see the login window, then log in to your Mac.
3) You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.
Performing this step above may help resolve the issue or allow us to isolate the problem further.
If you're still experiencing the same issue, then try testing in a new user to see if you're still noticing the same problem there: Change Users & Groups settings on Mac
Please let us know the outcome after giving the above steps a try.
Thanks for using the Apple Support Communities.
Cheers!