Apple music family sharing not working, family members can see the subscription but in Music it says "cannot connect"

I've purchased apple Music Family, I've checked on the family members devices: it appears properly as we all use the same family account. However, no one (except me) can use Apple Music: for the others, it says "Cannot connect".

iPhone 11

Posted on Sep 26, 2023 12:33 AM

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Apple music family sharing not working, family members can see the subscription but in Music it says "cannot connect"

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