AirPods disconnect during calls only


I’m having a very annoying problem with my Airpods. They are constantly disconnecting and reconnecting whenever I am on a phone call. This happens all the time now. I use an iPhone 12 Pro Max on O2 sim. I do not have any issues listening to Netflix, YouTube, Spotify, Apple Music, etc. This only happens during phone calls. It happens with a single AirPod in an ear or both at the same time, indoors or outdoors, WiFi enabled or disabled.


I have tried restarting my phone, forgetting then reconnecting the AirPods and doing a reset, network reset, all suggestions on various forums. The AirPods are brand new and I replaced them ones thinking they are faulty. So far the issue persists and I’m having to use the wired headphones for phone calls. The AirPods work with iPhone 13 Pro Max which is used with Vodafone sim.


I used AirPods gen 2 for many years, never had this before. Could network provider have a bearing? Pleeeaase help.

iPhone 12 Pro Max, iOS 17

Posted on Sep 23, 2023 01:33 AM

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Jul 8, 2024 07:28 AM in response to anouk598

This is happening to me too, almost a year after this post even lol. Only happens when I am making a phone call, no other time do I have this issue. No troubleshooting has helped with it either. I am on an iPhone 14 Pro Max with gen 2 Airpods Pro (model A2698). Everything is up-to-date, iOS 17.5.1 and the Airpods Pro are on version 6F8 and the case is 65.3.0 :(

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AirPods disconnect during calls only

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