my iPhone ios17 will not connect to my iTunes on my imac

Prior to installing ios17, I had no problems syncing my iPhone to my iTunes

iMac, OS X 10.11

Posted on Sep 21, 2023 08:31 PM

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iPhone 7 (15.8.3) won't connect to iTunes (12.8.3.1) Just got a second hand iphone 7 to replace my broken iP7 and everything seems to be working correctly with it except every time I try to connect it to iTunes on my mid-2012 Macbook Pro (High Sierra 10.13.6) it says that a software update is required and has the option to install which always fails due to a "problem with the network". But iTunes still connects fine with the old iP7 that is running ios 14.6. I've tried restarting both devices and iTunes multiple times. Can't really think of anything else to do other than maybe downgrading the ios on my new phone. Any suggestions would be appreciated
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1 reply

Sui2000

Level 1

9 points

Oct 27, 2023 04:32 AM in response to Bhris919

Will iOS 17.2 update resolve this connectivity issue?

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my iPhone ios17 will not connect to my iTunes on my imac

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