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I am getting a message from Apple that my subscription rolls over to a full-price cost

I subscribed to the New York Times a month ago using my Apple Account. It was supposed to be $3.99/month for 12 months, a new subscriber offer. I am now getting a message from Apple that my subscription rolls over to a full-price cost, $24.99, on September 30. Can you please correct my record to reflect what actually happened?


Jan O.


[Edited by Moderator]

MacBook Pro 14″, macOS 13.5

Posted on Sep 19, 2023 11:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2023 11:50 AM

Sorry, this is a user to user forum. We have no access to your account here to correct anything.


Please contact Apple Support directly for issues with your subscriptions. click here ➜ Contact Apple Support for issues with subscriptions - Apple.com


Or contact The New York times directly, if you subscribed directly with them and not through Apple.

click here ➜ https://store.nytimes.com/pages/contact-us


1 reply
Question marked as Top-ranking reply

Sep 19, 2023 11:50 AM in response to lesleyjoyce

Sorry, this is a user to user forum. We have no access to your account here to correct anything.


Please contact Apple Support directly for issues with your subscriptions. click here ➜ Contact Apple Support for issues with subscriptions - Apple.com


Or contact The New York times directly, if you subscribed directly with them and not through Apple.

click here ➜ https://store.nytimes.com/pages/contact-us


I am getting a message from Apple that my subscription rolls over to a full-price cost

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