Mail alert notification sounds stopped working with iOS 17 update

Using an iPhone 14 Pro, updated from latest iOS 16 version to iOS 17. Using all MS Exchange accounts and all alert sounds for all accounts no longer work. Reset all notifications including individual account notification customizations and troubleshooted steps with Apple support. All sound alerts for mail still not working. Badges all show. Any suggestions?

iPhone 14 Pro

Posted on Sep 19, 2023 07:09 AM

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Posted on Sep 19, 2023 09:58 AM

It looks like this is a bug that was carried over from a previous iOS 17 release and this is the only fix to bring back sound notification alerts not only in Mail, but possibly other apps as well. I confirmed the fix works but unfortunately you have mail or messages appearing in the Notification Center. 


https://www.iphonetricks.org/audio-notifications-not-working-ios-17-issue/


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Question marked as Top-ranking reply

Sep 19, 2023 09:58 AM in response to DaveG100

It looks like this is a bug that was carried over from a previous iOS 17 release and this is the only fix to bring back sound notification alerts not only in Mail, but possibly other apps as well. I confirmed the fix works but unfortunately you have mail or messages appearing in the Notification Center. 


https://www.iphonetricks.org/audio-notifications-not-working-ios-17-issue/


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Mail alert notification sounds stopped working with iOS 17 update

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