Billing address incorrect

My apple invoice has someone else’s name and address as my billing address but it is my card ? My settings show my details are correct but the emailed invoice shows someone else’s name and address under my card - how can this happen ?

iPhone 11, iOS 16

Posted on Sep 16, 2023 6:38 PM

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4 replies

Axel Foley

Level 10

150,930 points

Sep 16, 2023 6:43 PM in response to alysia199

Please start here 👉 Refunds, Subscriptions & Billing Questions

Use the Chat feature from the link above and get your billing issue resolved.

Axel F.

Sep 16, 2023 11:04 PM in response to Axel Foley

hi. can you help me with purchase iphone from apple.com?

Sep 16, 2023 11:13 PM in response to Axel Foley

Axel Foley

Level 10

150,930 points

Sep 17, 2023 6:47 AM in response to olzhas314

I believe that the best thing for you to do, at this point, is to contact 👉 Official Apple Support

Axel F.

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Billing address incorrect