My Apple music is saying account linked to another Apple Id

I had an Apple Music account on my android phone Through EE but have now moved over to iPhone and I had to make a new ID with a email address. I now can’t access Apple Music through my subscription

iPhone 14

Posted on Sep 15, 2023 01:04 PM

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Question marked as Top-ranking reply

Posted on Sep 15, 2023 01:10 PM

You didn't (and shouldn't have) made a new account/ID. You should have changed the email account in the old ID's settings. Here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account:


1. Go to https://appleid.apple.com and sign in.

2. In the Sign-In and Security section, choose Apple ID.

3. Enter the email address that you want to use as your Apple ID.

4. Choose Change Apple ID.

5. If you changed your Apple ID to a third-party email address, check your old ID email for a verification code, then enter the code. Learn what to do if you didn't get the email. --> If you didn't receive your verification or reset email - Apple Support

6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID. --> What to do after you change your Apple ID or password - Apple Support


For more details, read the document: "Change your Apple ID" --> Change your Apple ID - Apple Support



The subscription cannot be transferred from one account to another one.



4 replies
Question marked as Top-ranking reply

Sep 15, 2023 01:10 PM in response to Samwillow90

You didn't (and shouldn't have) made a new account/ID. You should have changed the email account in the old ID's settings. Here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account:


1. Go to https://appleid.apple.com and sign in.

2. In the Sign-In and Security section, choose Apple ID.

3. Enter the email address that you want to use as your Apple ID.

4. Choose Change Apple ID.

5. If you changed your Apple ID to a third-party email address, check your old ID email for a verification code, then enter the code. Learn what to do if you didn't get the email. --> If you didn't receive your verification or reset email - Apple Support

6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID. --> What to do after you change your Apple ID or password - Apple Support


For more details, read the document: "Change your Apple ID" --> Change your Apple ID - Apple Support



The subscription cannot be transferred from one account to another one.



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My Apple music is saying account linked to another Apple Id

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