2021 MacBook Pro 16" M1 Screen goes black!

My 16-month old MacBook Pro 16" M1 began going dark on its built in screen intermittently about a week ago. Upgraded to Monterey 12.6.3 and the issue persisted. External monitor and machine continues to operate but sometimes shuts down unpredictably. Managed to update to Ventura 13.5.2 this morning, backed up all data, and, after one hour with Apple's able help, all possible fixes that could be attempted were done but they seem to think it may be a hardware issue. I concur. They suggested I attempt to "revive" or "restore" the machine before sending it to Apple service (four months after warranty expired).


I've seen some comments about this problem on the forums, but nothing goes into it very deeply... Any thoughts?

MacBook Pro 16″, macOS 13.5

Posted on Sep 12, 2023 08:04 PM

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Sep 13, 2023 09:00 AM in response to MerlinCreative

MerlinCreative wrote:

My 16-month old MacBook Pro 16" M1 began going dark on its built in screen intermittently about a week ago. Upgraded to Monterey 12.6.3 and the issue persisted. External monitor and machine continues to operate but sometimes shuts down unpredictably. Managed to update to Ventura 13.5.2 this morning, backed up all data, and, after one hour with Apple's able help, all possible fixes that could be attempted were done but they seem to think it may be a hardware issue. I concur. They suggested I attempt to "revive" or "restore" the machine before sending it to Apple service (four months after warranty expired).

I've seen some comments about this problem on the forums, but nothing goes into it very deeply... Any thoughts?


Well it sounds like hardware issue...


In an effort to revive the M1 you can try the Configurator

Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



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2021 MacBook Pro 16" M1 Screen goes black!

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