Can not change child's Apple ID email

I need to change my child's Apple ID email (for his iPad) in Family sharing. When I try to do this I get "Could not update email. The Apple ID cannot be updated for this account at this time". Any ideas on what to do? I've tried doing this from my child's device and from my device. Nothing works.

Posted on Sep 11, 2023 12:13 PM

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1 reply

Sep 12, 2023 09:40 AM in response to ElleandWarner

Welcome ElleandWarner,


We'd like to point you in the right direction for assistance with updating your child's Apple ID email address. Follow this link to connect with Apple directly concerning the error message that you're receiving. They will be able to look further into this with you.: Get Support


Thanks for connecting with Apple Support Communities.

Have a wonderful day!



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Can not change child's Apple ID email

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