Unlocked a phone from a deceased person

Mom passed away and want to pass her iPhone to her grandson but account is locked and don’t have correct info , is it possible?

iPhone 6s Plus, iOS 14

Posted on Sep 11, 2023 11:32 AM

Top-ranking reply

IdrisSeabright

Level 10

182,471 points

Posted on Sep 11, 2023 11:37 AM

My deepest condolences.

See here:

How to request access to a deceased family member's Apple account - Apple Support

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1 reply

Top-ranking reply

IdrisSeabright

Level 10

182,471 points

Sep 11, 2023 11:37 AM in response to Tarpon28

My deepest condolences.

See here:

How to request access to a deceased family member's Apple account - Apple Support

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Unlocked a phone from a deceased person

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