Could you cleanup the backup's space
iPhone 11, iOS 16
Hello ~ Then your best option would be to contact Apple Support by going to lower left and click on Support or…
Contact Apple for support and service
Take care and should you contact them perhaps you can post the solution here?
~Katana-San~
katya287 wrote:
Could you cleanup the backup's space
No, but you can. Apparently you have iCloud backups from previous devices out there.
See “Delete backups and turn off iCloud Backup for your device“ in the article linked above.
The same issue has been resolved by support team:
I can't delete any backups - as you can see on the screenshot: 0 Devices, 3.5 Gb. Zero devices - so I can't use anything to delete an old backup.
I don't see any backups but iCloud is full
