Hello Apple I purchased an item from my Apple app store Then I refund the payment now I see they tell me your payment has been refunded but I've not received my payment on my Account

Actually I purchased Meta Subscription of Instagram. After Purchased I didn't tell them my complete documents then they refund my payment to Apple Store But still I've not received my payment on my Account .

iPhone X, iOS 16

Posted on Sep 9, 2023 12:59 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2023 01:03 PM

Refunds can take awhile after they are approved. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Top-ranking reply

Sep 9, 2023 01:03 PM in response to Harissafdar

Refunds can take awhile after they are approved. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hello Apple I purchased an item from my Apple app store Then I refund the payment now I see they tell me your payment has been refunded but I've not received my payment on my Account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.