Resetting of iPhone fail

I have tried to reset my phone to send back however it still pops up with photos and apps on it. I go to Settings>>>General>>>Transfer or Reset and follow the directions. After it reboots it is all still there. It seems it is supposed to go back to out of the box state but not for mine! Thank you!

Posted on Sep 7, 2023 12:32 PM

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Posted on Sep 7, 2023 01:46 PM

DDev1 wrote:

I have tried to reset my phone to send back however it still pops up with photos and apps on it. I go to Settings>>>General>>>Transfer or Reset and follow the directions. After it reboots it is all still there. It seems it is supposed to go back to out of the box state but not for mine! Thank you!

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

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Question marked as Top-ranking reply

Sep 7, 2023 01:46 PM in response to DDev1

DDev1 wrote:

I have tried to reset my phone to send back however it still pops up with photos and apps on it. I go to Settings>>>General>>>Transfer or Reset and follow the directions. After it reboots it is all still there. It seems it is supposed to go back to out of the box state but not for mine! Thank you!

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

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Resetting of iPhone fail

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