why is it so hard to contact support with apple?

My icloud account that I have been paying for doesnt work. I may have used the wrong email address, so i cannot access it nor get the charges dropped. I have tried calling many numbers and searching the support site but not getting any answers. i called my credit card company to dispute the charges but they have a 20 minute hold time and thats not gonna happen today. IS THERE ANY WAY TO CALL AND TALK TO A REAL LIVE PERSON AT APPLE?

MacBook Pro 13″, macOS 11.6

Posted on Sep 6, 2023 05:12 PM

Top-ranking reply

TheLittles

Level 10

201,479 points

Posted on Sep 6, 2023 05:27 PM

lmizell Said:

"why is it so hard to contact support with apple?: My icloud account that I have been paying for doesnt work. [...]IS THERE ANY WAY TO CALL AND TALK TO A REAL LIVE PERSON AT APPLE?"

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Getting an Apple Support Call to Go Through:

Chat with Apple, Requesting a Call:

If calling is of no luck, contact Apple Support directly to chat with an Apple Rep. Go to: support.apple.com. From there, select Get Support. Log in and then, perform a chat session with an Apple Rep, requesting a phone call from Apple.

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why is it so hard to contact support with apple?

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