Remove my credit

Hello i moved to another country and i’d like to change the region. But i can’t cuz i have 0.01€ left in my account. How can i remove it

Posted on Sep 5, 2023 07:05 PM

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Question marked as Top-ranking reply

Posted on Sep 5, 2023 07:11 PM

Buy something more expensive than your balance and use a different payment method from the current region for the extra amount; if you can't, click here and ask the iTunes Store staff to zero it.


(244105)

2 replies

Sep 5, 2023 07:12 PM in response to ameur145

Hello! Thank you for using Apple Support Communities.


If you are trying to zero your balance you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card. You may also click on https://www.apple.com/support/ (the same as clicking on "Support" at the bottom left of this page) and they can zero it for you, or give Apple a call:


https://support.apple.com/HT201232


Also if you are asking about this because you are changing regions, take a look at this article:

https://support.apple.com/HT201389


Have a great day!


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Remove my credit

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