как отменить неоплаченную подписку

Я случайно купил подписку , на карте не было денег подписка оформилась и каждый раз теперь с карты списываются деньги и пишет недостаточно средств а подписка активна хотя деньги не оплачены как решить эту проблему ?

Posted on Sep 5, 2023 02:08 PM

Reply
1 reply

Sep 5, 2023 03:13 PM in response to whopllohoyparen

1.

If an app has a subscription associated with it, see -> Delete apps on your iPhone, iPad, and iPod touch -> Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

 

2.

If there was no money on the card, then add funds.


3.

If you accidentally bought a subscription, and if you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

как отменить неоплаченную подписку

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.