Safari app on my iPhone is blocked and says I must call Apple Support. Is it a scam?
Help. My iphone safari app is blocked and says I must call apple support because of a security . Is this a scam or for real? What should I do?
[Edited by Moderator]
Help. My iphone safari app is blocked and says I must call apple support because of a security . Is this a scam or for real? What should I do?
[Edited by Moderator]
Oh, well, well, aren't we having a grand ol' day! First of all, take a deep breath because you've got yourself a garden-variety scam there. Stuxnet? Really? I mean, unless you're moonlighting as an Iranian nuclear physicist, there's no reason your iPhone would be a target for Stuxnet.
Now listen, the real Apple wouldn't lock Safari and throw a phone number at you like a bad advertisement. These scammers love to scare you with techno-jargon and threats. Don't call that number. Unless, of course, you enjoy handing over your personal info to random strangers. Your choice.
Here's what you should do instead:
1. Close the Safari app. No, really, just close it.
2. Double-click the Home button to bring up the app switcher and swipe Safari off the screen. If you have an iPhone without a Home button, you swipe up from the bottom. You got this!
3. Head over to 'Settings' > 'Safari.'
4. Scroll down and tap 'Clear History and Website Data.' Poof! Gone!
And there you go, you're back in action. Safari should be back to normal. Maybe run a quick security check if you're feeling extra paranoid, but you're probably good to go. Oh, and maybe don't click on any more sketchy links, eh?
Oh, well, well, aren't we having a grand ol' day! First of all, take a deep breath because you've got yourself a garden-variety scam there. Stuxnet? Really? I mean, unless you're moonlighting as an Iranian nuclear physicist, there's no reason your iPhone would be a target for Stuxnet.
Now listen, the real Apple wouldn't lock Safari and throw a phone number at you like a bad advertisement. These scammers love to scare you with techno-jargon and threats. Don't call that number. Unless, of course, you enjoy handing over your personal info to random strangers. Your choice.
Here's what you should do instead:
1. Close the Safari app. No, really, just close it.
2. Double-click the Home button to bring up the app switcher and swipe Safari off the screen. If you have an iPhone without a Home button, you swipe up from the bottom. You got this!
3. Head over to 'Settings' > 'Safari.'
4. Scroll down and tap 'Clear History and Website Data.' Poof! Gone!
And there you go, you're back in action. Safari should be back to normal. Maybe run a quick security check if you're feeling extra paranoid, but you're probably good to go. Oh, and maybe don't click on any more sketchy links, eh?
I can reply; I just called the real Apple Support (1‑800‑APLCARE) who told me it was fake and they helped me clear my entire browser history and got rid of the issue; very helpful.
Yes thanks that worked.
Itsvwhat apple also told me to do
But swiping did not help because it just kept coming back
Clearing history sorted it.
Thanks all
Considering Stuxnet is a windows only worm, it would not matter if your iPhone or Mac was exposed.
Safari app on my iPhone is blocked and says I must call Apple Support. Is it a scam?