Dropbox Simple in the App Store, a new subscription?

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Level 1

4 points

Dropbox Simple in the App Store, a new subscription?

In the Apple Store I bought a Dropbox Plus subscription. There seems to be a new subscription: Dropbox Simple. See picture. Question is what are the specifications of this subscription?

Posted on Aug 31, 2023 04:35 AM

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Answer 1

Jbpveldman Author

Level 1

4 points

Apr 17, 2024 04:21 AM in response to Jbpveldman

I had this subscription for one day. Price € 5,99 in Apple Store

Main specs that are important for me amount storage and number of apparatus available

Storage: 500 gb is ok

Only 3 apparatus possible. That is not enough.

SoI stopped immediately this subscription. Now I have Dropbox plus again.

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Answer 2

Raicya

Level 10

209,871 points

Aug 31, 2023 05:46 AM in response to Jbpveldman

Please contact Dropbox Support -> https://www.dropbox.com/support

You can also Chat with them (bottom right).

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Answer 3

Raicya

Level 10

209,871 points

Sep 9, 2023 12:06 AM in response to mbilalamin

I don't know where the OP - Jbpveldman got that screenshot from.

I've checked with both dropbox and Apple, both have no idea. Dropbox is specific about this is not a plan they have.

You're right, Dropbox and Apple, both have no idea.

Looks like Dropbox Simple does not exist.

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Answer 4

Jbpveldman Author

Level 1

4 points

Sep 9, 2023 12:39 AM in response to Raicya

On September 1 I have got an answer from Dropbox support:

“I would like to inform you that Dropbox Simple is an experimental in-app subscription and its of limited release.

To learn more about it please contact Dropbox Sales Support. You can reach out to our Sales department at 800-620-5395, or by visiting experience.dropbox.com/contact”

If you contact with this part of the helpdesk you get the same answer: that they have no idea

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Answer 5

iHeini

Level 1

5 points

Nov 27, 2023 06:38 AM in response to Jbpveldman

It took me a while to get the following Information:

“Please note this was an experimental plan we were offering to customers wanting to purchase Dropbox via the App store earlier this year.

This is a plan that is no longer offered, and has since been withdrawn. As a result of this withdrawal (no longer offered), this is not a plan that users are able to purchase.“

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Answer 6

Raicya

Level 10

209,871 points

Sep 9, 2023 12:48 AM in response to Jbpveldman

That explains a lot that there is no information about Dropbox Simple.

Thank you for your feedback, it is appreciated.

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Answer 7

Sep 8, 2023 11:52 PM in response to Raicya

Were you able to find the answer for this? I've checked with both dropbox and Apple, both have no idea. Dropbox is specific about this is not a plan they have.

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Dropbox Simple in the App Store, a new subscription?

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