Need Help: Troubleshooting My iPhone

So, I've been having this weird issue with my iPhone lately. It's been acting up and not working properly, the screen hasn't been Turing on. So I've tried a few things already, but nothing seems to be working. Do you have any ideas on how I could troubleshoot this and get my iPhone back to its smooth functioning?

iPhone 14 Pro Max

Posted on Aug 28, 2023 05:14 PM

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3 replies

Aug 28, 2023 05:30 PM in response to Jps_13

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation


or else......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop. You can find authorized service locations in your area using the link below:


Find Locations

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Need Help: Troubleshooting My iPhone

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