Hello, I have tried many time to add my new card, however it keeps saying contact apple support, please help

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Lobster1994 Author

Level 1

5 points

Hello, I have tried many time to add my new card, however it keeps saying contact apple support, please help

I try to download an app, takes me to a verification link, then I add my password, then I add my card info and finally it declines, and asks to contact apple support.

iPhone 12 Pro Max, iOS 16

Posted on Aug 28, 2023 11:46 AM

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Answer 1

Limnos

Level 10

424,763 points

Aug 28, 2023 11:49 AM in response to Lobster1994

To contact iTunes Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

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Hello, I have tried many time to add my new card, however it keeps saying contact apple support, please help

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