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Level 1

4 points

Why is my App Store disabled

I cannot use App Store it says it is disabled when I try to download an app. Also says my iTunes is disabled.

iPhone 13, iOS 16

Posted on Aug 28, 2023 9:02 AM

Top-ranking reply

Level 10

472,239 points

Posted on Aug 28, 2023 9:04 AM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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