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Trying to erase iphone 13 after upgrading to new iphone. Follow the process suggested by apple and keep getting the message:
"Cannot erase iPhone. There is a problem removing this iPhone from your account. Try erasing this phone again".
Phone backed up and all data transferred to new phone. Any suggestions?
iPhone 13 mini
Thanks for your input. The solution was simple - I rebooted the phone and that sorted out the problem and I could do a complete data erase.
Trying to erase iPhone 13 get the message "cannot erase iPhone"
